Andy Jones founded Fortress SRM with clear mission: to protect companies from the financial and operational disruptions caused by cyber-attacks. Under Andy’s leadership, Fortress has grown into a trusted partner for organizations seeking robust cybersecurity solutions. His dedication to innovation, strategic foresight, and unwavering commitment to protecting businesses has shaped Fortress into a leader in the field.

Today, the Fortress team remains steadfast in delivering on Andy’s mission, standing firm in its commitment to deliver cutting-edge solutions and unwavering support. With every partnership, every innovation, and every response, we remain dedicated to protecting what matters most to businesses: their people, their operations, and their future.

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Jess Walpole is a global IT and security executive who has successfully driven digital transformation and risk initiatives across high-tech, industrial, and regulated sectors, supporting organizations ranging from SMBs to Fortune 1000 enterprises.

As President of Fortress SRM, Jess champions pragmatic, business-aligned cybersecurity and IT strategies. Having held executive leadership roles, she understands the operational pressures teams face and meets them with solutions grounded in trusted partnership and a balanced approach to governance, risk management, and operations.

Jess leads Fortress SRM’s culture and strategic direction as it continues to grow. With a team of experienced practitioners, she remains steadfast in helping organizations focus on what matters most, knowing their cybersecurity is handled with care, consistency, and expertise.

Stephanie Shaffer is a results-driven operations leader who strengthens organizations by aligning people, process, and performance. She leads strategic initiatives that improve operational efficiency while enhancing the employee experience and supporting long-term growth.

Her background spans HR operations, payroll and benefits administration, workforce planning, and employee engagement. Stephanie ensures internal systems run smoothly so teams can focus on delivering high-quality security services to clients. Known for her collaborative and transparent leadership style, she emphasizes accountability, continuous improvement, and thoughtful resource alignment to ensure client satisfaction.

Through disciplined operations, an innovative spirit, and a people-first mindset, Stephanie helps Fortress SRM remain responsive, organized, and positioned for sustainable growth in a fast-moving cybersecurity environment.

Kevin Baker brings more than 27 years of cybersecurity leadership experience in insurance and financial services, spanning both technical and executive roles. He has built and led enterprise-wide security programs, managed complex regulatory requirements, and guided cross-functional teams in strengthening risk management and operational resilience.

Kevin previously held leadership roles at Arete Advisors, Westfield Insurance, and Diebold, where he architected information security programs and supported global financial institutions. Known for balancing compliance, risk, and business objectives, he delivers practical, results-oriented security leadership.

As CISO Emeritus at Fortress SRM, Kevin provides strategic guidance on internal security programs and helps shape the firm’s approach to advisory, co-managed security, and enterprise risk management.

With a distinguished, multi-decade career in cybersecurity engineering, leadership, and security process optimization, Chuck Mackey brings deep expertise in governance, risk, and compliance, along with a long track record of helping organizations strengthen their security posture.

At Fortress SRM, Chuck leads enterprise initiatives that enhance cybersecurity readiness, improve resilience, and support defensible compliance across complex regulatory environments. He frequently serves as a Fractional Chief Information Security Officer for Fortress SRM clients, providing steady executive guidance that protects digital assets, sensitive data, and operational continuity.

Backed by advanced academic credentials, respected industry certifications, and extensive real-world experience, Chuck is a trusted strategic advisor and a key leader within Fortress SRM’s consulting practice.

Steve Mulder has 20 years of cybersecurity experience, helping organizations in manufacturing, healthcare, finance, and gaming implement programs that balance regulatory compliance with operational efficiency. He has built IT and security programs for companies within the government supply chain, including CMMC initiatives, and developed forward-looking strategies around emerging technologies such as blockchain and AI.

As Chief Information Security Officer at Fortress SRM, he leads the company’s cybersecurity strategy, overseeing risk management, compliance, and enterprise resilience. He applies his expertise across the organization, guiding teams, managing risk, and fostering a culture of security aligned with business goals while strengthening security and supporting business growth.

Donovan Crowley contributes a rare blend of military intelligence and cybersecurity leadership to Fortress SRM. Over 15 years in high-tempo military operations, he held an active TS/SCI clearance, tracked North Korean cyber threats and led teams making high-stakes decisions in complex, time-sensitive environments. He also spent 15 years building and leading private sector security programs, advancing from SOC analyst to acting CISO and leading an insider threat and CERT team at a MetLife subsidiary.

As CTO of Fortress SRM, Donovan leads the technical vision, architecture, and lifecycle execution of managed security services. He defines and delivers the technology roadmap, aligning platforms, partnerships, and operations with evolving threats, client risk profiles, and real-world business constraints.

Frank Cirino Jr. is a cybersecurity business development leader with more than 25 years of experience advancing security practices at Crowe LLP, Sylint Group, and IBM. Holding CISSP, CISA, and CEH certifications, he combines technical depth with strong business insight to translate complex security challenges into practical, client-focused solutions.

As Growth and Development Sales Lead at Fortress SRM, Frank acts as a strategic connector for clients, aligning their risk challenges with the right expertise, services, and partnerships. He helps organizations navigate complex security decisions by ensuring they have clear next steps and access to trusted resources. Through industry engagement and executive roundtables, he brings businesses timely insight and informed perspectives in a rapidly evolving threat landscape.

Kelsey Clark leads Security Innovation and Brand Strategy at Fortress SRM, where she helps turn complex cybersecurity and technical operations into clear, business-aligned strategies that resonate. She drives initiatives that amplify the company’s market presence, strengthen credibility in technical markets, and highlight the distinctive value of Fortress SRM’s services, solutions, and thought leadership.

Kelsey works across teams to align perspectives, refine offerings for maximum impact, and craft narratives that differentiate and elevate. With experience spanning cybersecurity, IT, marketing, and brand strategy, she bridges the technical and business worlds, empowering organizations to communicate with confidence and build stronger partnerships. She is recognized as a trusted partner who inspires action, builds cohesion, and delivers lasting results.

Rick Marro brings more than 20 years of telecommunications, sales, and customer experience leadership to Fortress SRM. During his tenure at AT&T, he led enterprise account management and sales support, developing a strong ability to align technical execution with business priorities and client expectations.

As Client Experience Manager at Fortress SRM, Rick ensures clients receive responsive, coordinated support throughout their engagement. He works closely with internal teams to streamline initiatives, clarify communication, and strengthen service delivery. Combining operational discipline with a customer-focused mindset, Rick helps simplify complexity, improve outcomes, and build lasting client trust. He is committed to elevating the customer experience and building processes that help teams and clients succeed together.

Brandon Beacham leverages his extensive experience in technology, telecommunications, and corporate engagement in his role at Fortress SRM. He previously served as Manager of Corporate Engagement at United Way, overseeing 140 accounts and driving revenue growth for the organization. At Spectrum, he served as the Residential Inbound Sales Supervisor, leading a team that generated $2.5–$3 million in annual revenue.

Backed by a COMPTIA Security+ certification, Brandon is a results-oriented Client Experience Manager at Fortress SRM, where he focuses on deepening client engagement and ensuring a seamless, supportive partnership at every stage of the journey. Known for building strong relationships and fostering collaboration, he consistently delivers measurable value to Fortress SRM’s clients.